For any questions regarding your current or future order, please email us at firstname.lastname@example.org or phone us on 0413 609 860 between the hours of 8:00AM to 10.00PM, 7 Days a week. We are closed public holidays.
Custom Orders & Special Buy-Ins:
All Custom orders will require a deposit before commencement of work. This deposit will be determined on a per order basis.
Special Buy-Ins require payment in full before order is placed. Special Buy-Ins are non-refundable.
Shipping & Returns
Parcels are shipped using Australia Post Parcel Post or Express Post.
We are currently looking into International shipping options.
All product returns must be authorised prior to shipment. Product returns are shipped at the buyers expense unless prior arrangements have been made.
Secure payments are conducted through PayPal. This includes credit card payments. PayPal account is not required.
We will offer a complete refund or exchange where products or goods have arrived damaged.
Custom orders and Special Buy-Ins are non-refundable or exchangeable.
Ownership of Goods:
All good remain property of JS Custom Wiring until paid for in full, including all shipping costs.
All Products sold in Australia come with guarantees under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality.